Updated as of May 25, 2024 (Effective Date)

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Spark Labs DFW (“Spark Labs,” “we,” “us,” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, disclose, and otherwise process personal information that we obtain about visitors to our website located at www.sparklabsdfw.com (“Site”) and families who participate in our programs.

This Policy does not apply to any third-party websites, webpages, or mobile apps linked from our Site. If you are a California resident, please click HERE to learn more about your consumer data privacy rights.

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WHAT INFORMATION DO WE COLLECT AND WHY?

Spark Labs collects Personally Identifiable Information and other information regarding visitors to our Site and program participants. “Personally Identifiable Information” means information that Spark Labs has collected and can reasonably link to a specific person or device. We may collect information directly from you, from third parties, or automatically through your use of our Site.

 

Information We Collect Directly from You

We collect Personally Identifiable Information directly from you in various ways, including when you:

• Register for classes, clubs, camps, or events. During registration, you will be required to provide contact information (such as name, email address, phone number, child’s name, and birthdate). This information is used to contact you about the programs in which you have expressed interest and to enroll your child. You may also choose to provide optional information about yourself, your child, or family members, but it is not required.

• Provide payment information (such as credit card number and expiration date), which is used for billing purposes only. If there is a problem processing payment, we will use this information to contact you.

• Enter contests, promotions, or surveys conducted through our Site.

• Subscribe to our newsletters or marketing communications.

• Provide testimonials, photos, or feedback. With your permission, we may share testimonials, photos, or other submissions on our Site or in marketing materials.
   

Information We Collect Automatically

We may automatically collect the following Personally Identifiable Information or other information about your use of our Site through cookies, web beacons, and similar technologies:

• Domain name

• Browser type and operating system

• Web pages you view and links you click

• IP address and device ID

• The length of time you visit our Site and the referring URL that led you to our Site

Please see “Our Use of Cookies and Other Tracking Mechanisms” below for more details.

 

HOW WE USE YOUR INFORMATION

We use the information we gather about you for purposes such as:

• To respond to inquiries and provide customer service.

• To register participants, process payments, and deliver our programs.

• To tailor content and communication to your interests.

• To administer contests and promotions.

• For marketing and promotional purposes, including sending newsletters, special offers, and program announcements.

• To display testimonials or photos (with parental consent).

• To improve our Site and programs through research and analytics.

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HOW WE SHARE YOUR INFORMATION

We may share information as follows:

• Service Providers. With third-party vendors, service providers, contractors, or agents who perform functions on our behalf (such as payment processors, scheduling platforms, or email providers).
  Credit Card Processors. We use outside credit card processing companies to charge customers for programs and services. These companies do not share or use information for any secondary purpose beyond processing transactions.

• Business Transfers. If Spark Labs is acquired, merged, or experiences a transfer of assets, your information may be transferred as part of that transaction.

• Legal Requirements. To comply with the law, court orders, or legal processes.

• To Protect Spark Labs and Others. Where necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety threats, or violations of our policies.

• Aggregate/De-Identified Data. We may share aggregated or de-identified information for research, marketing, or similar purposes.

• Advertising Partners. We may use data (hashed or anonymized) with platforms like Facebook or Google for audience targeting, ad measurement, and optimization.

We do not sell your Personally Identifiable Information to third parties for their direct marketing purposes without your consent.

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OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

We use cookies and other technologies to track information about your use of our Site. This helps us improve functionality, analyze performance, and tailor advertising.

• Cookies. Cookies are identifiers placed on your device to store information and make it easier to navigate our Site.

• Clear GIFs and Pixel Tags. Used to track Site activity, measure email responses, and manage content.

• Analytics. We use tools like Google Analytics to evaluate Site usage and improve experiences.

• Advertising Networks. We may work with ad networks (such as Facebook Ads) to deliver targeted ads.

You may disable cookies in your browser settings; however, some Site features may not function properly.

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DO NOT TRACK DISCLOSURES

Our systems do not currently recognize “do-not-track” requests. You may disable certain tracking by adjusting your browser or opting out of targeted advertising through industry opt-out pages.

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THIRD-PARTY LINKS

Our Site may link to other websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies for details.

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INTERNATIONAL USERS

We operate in the United States. If you are accessing the Site from another country, your information may be transferred to and processed in the U.S., which may not have the same data protection laws as your country.

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SECURITY OF PERSONAL INFORMATION

We use commercially reasonable precautions (such as encryption, SSL, firewalls, and restricted access) to protect your information from loss, misuse, and unauthorized access. However, no data system can guarantee 100% security.

You are responsible for protecting access to your accounts and passwords.

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CHOICES REGARDING INFORMATION

You may opt out of promotional emails by using the “unsubscribe” link in our messages. Please note it may take up to 10 business days to process your request.

If you wish to update, correct, or delete your information, please contact us at [Insert Spark Labs Privacy Contact Email].

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CHILDREN UNDER 13

Our Site is not intended for children under 13, and we do not knowingly collect personal information directly from children. Any child information we collect is provided by a parent or guardian for program registration.

Parents/legal guardians must provide consent for the use of children’s photos, videos, or testimonials in Spark Labs materials.